Self Help & Other Local Services

As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment. Before you do, remember that you can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home. We suggest you keep the following:

  • Paracetamol and aspirin (children under 16 and people with asthma should not take aspirin)
  • Mild laxatives
  • Anti-diarrhoeal medicines
  • Rehydration mixture
  • Indigestion remedy (for example, antacids)
  • Travel sickness tablets
  • Sunscreen – SPF15 or higher
  • Sunburn treatment (for example, calamine)
  • Tweezers and sharp scissors
  • A thermometer
  • A selection of plasters, non-absorbent cotton wool, elastic bandages and dressings.

Remember

  • Keep the medicine chest in a secure, locked place out of reach of small children.
  • Always read the instructions and use the suggested dose
  • Watch expiry dates – don’t keep or use medicines past their sell-by date
  • Take all unwanted and out-of-date medicines back to the pharmacy

Your Local Pharmacist

Your local pharmacist will be able to give you free health advice at any time – you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Call 111 for details.

Well Aware

Well Aware is a signposting and information service for health and wellbeing organisations and events.  Visit their website www.wellaware.org.uk or call 0808 808 5252 for help.

Minor Injury Units

Yate Minor Injury Unit at The West Gate Centre, Yate Shopping Centre, 21 West Walk, Yate, BS37 4AX. Tel: 01454 315355 is open 8.30am – 7.30pm, Monday to Friday and 10.00am – 2.00 pm weekends. Southmead Minor Injury Unit at Southmead Hospital, Westbury-on- Trym, Bristol BS10 5ND. Tel: 0117 3235100 is open 9.00am to 8.00pm 7 days a week. Both offer a drop in service for minor injuries with x-ray access.

NHS Walk-in Centres

You can also see an experienced nurse for treatment of minor injuries and illnesses, Monday to Saturday, 8.00am – 8.00pm and Sundays and Bank Holidays 11.00am – 5.00pm at Bristol City Walk-in Centre, Broadmead Medical Centre, 59 Broadmead, Bristol BS1 3EA Tel: 0117 9549828 and seven days a week including Bank Holidays 8.00am – 8.00pm at South Bristol Walk-in Centre, South Bristol NHS Community Hospital, Urgent Care Centre, Hengrove Promenade, Hengrove Park, Whitchurch Lane, Bristol BS14 0DE Tel: 0117 342 9692.

NHS 111

NHS 111 is a telephone advice line and sign posting service for patients with urgent health problems, but which do not need a call to 999.

When you call 111, a health advisor will ask you a number of questions to assess which service will best meet your healthcare needs. If you need immediate medical care they can arrange for you to talk to a nurse or doctor, make an appointment for you to see a doctor or refer you to an appropriate alternative healthcare service.

If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111. Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back what you've typed to the NHS 111 advisor and, in return, type back the advisor’s conversation, so you can read it on your textphone's display or computer.

Accident & Emergency/999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Opening Times

Opening Times

Beaufort Road Surgery: Monday to Friday 8.00am until 6.30pm.  The appointment line opens at 8.30am. 

Abbotswood Surgery: Monday to Friday 8.30am until 6.30pm Closed 1.00 – 2.00pm every day except Wednesday when the surgery closes at 1.00pm