NHS 111

If you need medical help when the surgery is closed, please call 111.

NHS 111 is a telephone advice line and sign posting service for patients with urgent health problems, but which do not need a call to 999.

When you call 111, a health advisor will ask you a number of questions to assess which service will best meet your healthcare needs. If you need immediate medical care they can arrange for you to talk to a nurse or doctor, make an appointment for you to see a doctor or refer you to an appropriate alternative healthcare service.

If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111. Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back what you've typed to the NHS 111 advisor and, in return, type back the advisor’s conversation, so you can read it on your textphone's display or computer.